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Tropical Storm Disrupts Flights

August 28, 2008 by Paula · Leave a Comment 

US Airways (NYSE: LCC) is relaxing certain fees for customers who may have to change travel plans as a result of Tropical Storm Gustav in the Caribbean, Mexico and the U.S. Gulf Coast.

The airline is offering the following revised policies, which apply to all customers flying through Sept. 1 on any US Airways or US Airways codeshare flight to or from the following locations:

Grand Cayman, Cayman Islands (GCM); Punta Cana, Dominican Republic (PUJ); Santo Domingo, Dominican Republic (SDQ); Montego Bay, Jamaica (MBJ).

The revised policies also apply to all customers flying through Sept. 2 on any US Airways or US Airways codeshare flight to or from the following locations:

Cancun, Mexico (CUN); Cozumel, Mexico (CZM); Mobile, Ala. (MOB); Fort Walton Beach, Fla. (VPS); Panama City, Fla. (PFN); Pensacola, Fla. (PNS); New Orleans, La. (MSY) and Gulfport/Biloxi, Miss. (GPT).

Customers are strongly encouraged to check flight status at usairways.com or by calling 800-428-4322 before arriving at the airport and to allow plenty of driving time to the airport.

If US Airways service continues to operate to the affected destinations, you can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:

– You can move your entire itinerary up to seven days before or after the scheduled origination date.

– You can apply the full value of your wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date.

Customers traveling on certain tickets — such as some available from third-party ticket discounters, including but not limited to discount travel websites — may not have all elements of the policy available to them. Tickets issued by US Airways for travel on airlines other than US Airways, US Airways Shuttle or US Airways Express will follow the rules of the airline operating the flight(s).

Itinerary changes are subject to availability, and in certain cases, an additional collection fee. Customers will be able to stand by for alternate flights without incurring the standby fee if a satisfactory alternate itinerary cannot be confirmed. Additional information regarding these amended ticketing policies can be found online at www.usairways.com or by calling 800-428-4322. (LCCG)

Official Press Release US Airways dated 28th August 2008.

US Airways Tel Aviv Service

August 21, 2008 by Steve · Leave a Comment 

US Airways (NYSE: LCC) continues its international expansion today as the airline applies to operate year-round service between its hub in Philadelphia and Tel Aviv, Israel. Linking the two sister cities with a daily nonstop flight, the service is set to begin in July 2009 and is subject to both U.S. Department of Transportation (DOT) and Israeli government approval.

“Announcing our first service to the Middle East is the perfect follow up to our London Heathrow service which began in March,” said US Airways Chairman and CEO Doug Parker. “Today’s announcement comes, of course, with the outstanding effort and support of Philadelphia City Mayor Nutter and Rina Cutler, Deputy Mayor of Transportation and Utilities.”

Philadelphia City Mayor Michael Nutter said, “We appreciate US Airways’ commitment to enhancing our city’s economy and culture with this new service. We look forward to working with US Airways to further establish Philadelphia as a major international gateway.”

Tel Aviv makes the twenty-first trans-Atlantic destination served from its Philadelphia hub. At more than 5,700 miles, the Tel Aviv flight will be the longest nonstop segment in the US Airways network made possible by the delivery of new, longer-range A330-200 aircraft set for delivery in spring 2009.

Official Press release (abridged) US Airways dated 19 August 2008.

US Airways Number One in On-Time Performance

August 5, 2008 by Steve · Leave a Comment 

US Airways (NYSE: LCC) has soared to the top of the charts by ranking number one in on-time performance among the 10 largest airlines for the first half of 2008 according to results released today by the U.S. Department of Transportation (DOT) in its monthly Air Travel Consumer Report. For the first six months of the year, 79.4 percent of US Airways’ flights arrived within 14 minutes of their published arrival time, or A14–the metric the DOT uses to measure on-time performance.

During the month of June, US Airways ranked second among the majors by operating with an A14 of 76.3 percent. The June results mark the seventh consecutive month that US Airways has been one of the top three major airlines in on-time performance.

“Our first place ranking amongst the largest airlines for on-time performance for the first half of 2008 validates the remarkable turnaround our airline has achieved over the past year,” said Scott Kirby, president, US Airways. “Our customers tell us that getting to their destination on time is very important and our 35,000 employees are doing their part to make sure that happens.”

US Airways pays $50 to employees in months when its on-time performance is in the top three of the 10 largest U.S. airlines. The airline will pay $50 to each employee for the seventh consecutive month, for a total of approximately $12 million since December 2007.

Official Press release (abridged) US Airways dated 05 August 2008.

US Airways Leads Industry in Sustained On-Time Reliability

July 7, 2008 by Steve · Leave a Comment 

For the sixth straight month US Airways (NYSE: LCC) has ranked as one of the top three airlines in on-time performance (among the 10 largest U.S. carriers) according to results released today by the U.S. Department of Transportation (DOT). This includes three number one finishes in December, January and March.

US Airways’ on-time arrival rate of 83.6 percent in May landed the carrier in third place against America’s top 10 largest airlines. The airline’s May performance tied the carrier’s current on-time performance record high score achieved in November 2005.

“We’re running one of the most consistently reliable airlines despite the unprecedented challenges facing our industry,” said Scott Kirby, president, US Airways. “Our 35,000 employees are doing what they do best, and that’s taking care of our customers and getting them where they need to go on time.”

US Airways pays $50 to employees in months when its on-time performance is in the top three of the 10 largest U.S. airlines. The airline has paid out $50 to each employee for six consecutive months, for a total of $10.8 million.

Official Press release (abridged) US Airways dated 07 July 2008.

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